Contact information

If you have questions about our kitchen products, require assistance tracking an active order, or wish to submit a return request, please reach out directly to our dedicated customer support manager:

  • Operating Business Entity: S.L KIRKWOOD & J.D TAYLOR

  • E-Commerce Storefront: shkuiu-a6.myshopify.com

  • Entity Registration ID: #430342490

  • Customer Support Lead: Luke Young

  • Contact Email: [email protected]

  • Registered Corporate Address: 92 Woodville Rd, Mooroolbark VIC 3138, Australia

  • Merchandise Return Depot: 92 Woodville Rd, Mooroolbark VIC 3138, Australia

  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST). Emails are answered within 24 to 48 business hours.